Tax-exempt status accepted for qualified organizations; purchase orders also accepted. Customer Service +1 (508) 966 7045. Email: info@innoaddi.com
INNOADDI

Support Resources
3D Printer Support
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User Manuals & Setup Guides – Find step-by-step instructions for setting up and maintaining your 3D printer.
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Troubleshooting & FAQs – Solve common printer issues quickly with our support emails.
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Warranty & Repairs – Learn about warranty coverage and how to request repairs or replacement parts.
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Software & Firmware Updates – Download the latest updates for your 3D printer to ensure optimal performance.
3D Printing Classes Support
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Class Schedules & Enrollment – Get information on upcoming classes and how to register.
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Course Materials & Tutorials – Access digital resources and guides to support your learning.
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Instructor Assistance – Contact your instructor for additional guidance.
Community & Learning
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Online Forums & Community Support – Join discussions with fellow 3D printing enthusiasts.
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Webinars & Workshops – Stay updated with our latest educational events.
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Blog & Knowledge Base – Read articles and tips on 3D printing best practices.

Extended Warranty Service
Extra Peace of Mind for Your Worry-Free Creative Journey
The Extended Warranty Service provides additional coverage for your 3D printer after the initial warranty period expires.
*Currently only available for Bambu Lab X1C / P1S / H2D / H2S / P2S. Support for more models is coming soon!
*Click to view the Bambu Lab Extended Warranty Agreement for more details.
Document Downloads
Bambu Lab
Bambu lab documents
Creality
Creality Documents
HeyGears
HeyGears Documents
Loyalty Reward
Get Back On Every Purchase
What is the Rewards Program?
Our Rewards Program lets you earn 1% back on every purchase you make! Every time you shop with us, you’ll automatically collect rewards that you can use for discounts on future orders.
How do I join?
Just create a free account on our website. Once you’re logged in, you’ll be automatically enrolled in the Rewards Program-no extra steps needed!
How do I earn rewards?
For every purchase you make, you’ll earn 1% of your order total as rewards.
Example: If you spend $100, you’ll earn $1 in rewards.
How do I use my rewards?
Your rewards are available to use on your next purchase! At checkout, simply log in and choose to apply your rewards balance to your order.
Is there a minimum amount needed to redeem rewards?
No minimum! You can use your rewards on any order, big or small.
How do I check my rewards balance?
Log in to your account and visit the “My Rewards” section. You’ll see your current rewards balance and a history of your earned and redeemed rewards.
Do my rewards expire?
Rewards expire 12 months after they are earned, so make sure to use them before they’re gone!
Can I use rewards with other discounts or coupons?
Yes! You can combine your rewards with most other discounts or coupons, unless otherwise specified during special promotions.
What if I return an item?
If you return an item, the rewards earned from that purchase will be deducted from your rewards balance.
Can I transfer my rewards to someone else?
No, rewards are non-transferable and can only be used by the account holder.
Get in Touch
Email Support: info@innoaddi.com
Phone Support: (508) 966-7045 (Mon-Fri, 9 AM - 6 PM EST)
Live Chat: Available on our website during business hours
Support Language: English, Mandarin
Email Support: info@innoaddi.com



